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Every Millennial thinks to themselves at some point in life…hey I could totally do social media work. That seems easy, right? After all most of us spend the majority of our lives hooked in to some form of social media. It’s got to translate at least a little bit.
Like most jobs, the life of aShow More
Every Millennial thinks to themselves at some point in life…hey I could totally do social media work. That seems easy, right? After all most of us spend the majority of our lives hooked in to some form of social media. It’s got to translate at least a little bit.
Like most jobs, the life of a social media specialist is a bit more complicated than you would imagine. There’s the never ending immediate pace, the trolls, the unhappy reviews and irrational customers who will never be satisfied. Do you think you’ve got what it takes to represent a brand 24/7 while also maintaining your sanity?
This quiz will find out if you’ll become the next viral sensation, or if you’ll be an example of what not to do. Watch out or the trolls might get the best of you. Let’s find out if you know how to make your business a hit on social media.
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NEXT QUESTION BELOW
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1
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Let's start with something easy. How many posts are you planning to make today?
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Ready?
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It depends on which platform.
I like to keep it balanced right around two per day.
You shouldn’t flood the feed: one post per day at max.
More posts is better, right?
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2
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Which of these types of post do you plan to share most?
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Live
Link
Photo
Video
Text
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3
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Is it a good idea to share content from another site?
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Content is king: I only share original content.
I only share content that others have created. There’s so much out there already, why waste time creating my own?
I like to share a balance: curate good finds from others sites but also promote what I have.
A majority of my posts are not about my own product, but I do include my own product about 1/10 of the time.
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4
Pick a meme to share.
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KC Green
The "this is fine" dog
Giphy
This tea-drinking Kermit
Giphy
This sassy retort
Giphy
This epic Ellen selfie
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5
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Ok we've tackled the basics, let's get a little more intense. Someone comments on a post that includes the date and time of an event, asking for the date and time of the event. How do you respond?
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Respond again with the relevant information and an invitation to join!
Respond and tell them to reread the post, as the information is contained there.
Hide the comment.
Ignore the comment. It’s not helpful to draw attention to it.
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6
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You get a negative review on FB. What do you do?
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Pass on the feedback to the rest of the company so we can improve
Ignore the review
Respond to the review and give our side of the story
Contact the customer and provide them with a small gift certificate or other item to improve their perception
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7
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How do you handle trolls?
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I have a few people in my community who I can ask to come to my defense
I respond with clear information when necessary, but don’t engage
Mockery is the only available response for these people
Don’t feed the trolls: just don’t respond
I get so frustrated when people insult my company. I respond point by point so everyone knows exactly what is wrong with their argument.
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8
Which of these is the best platform for building relationships with other people working in your field and finding current trends?
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Shutterstock
LinkedIn
Shutterstock
Facebook
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Twitter
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Instagram
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9
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How often do you respond to messages and DMs?
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Once a day
Every couple of days
I have an auto response set up, so I don’t have to respond very often.
At least every couple of hours.
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10
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You're working for a preschool and your boss tells you to create a Pinterest account. How do you think you could use Pinterest?
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Share YouTube videos with the families.
I don’t think Pinterest is the right fit for us.
Create kits of activities for parents and teachers.
Share research and information on early childhood development and learning with our teachers and others in the field.
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11
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How do you feel when someone swears at you, calls you names, or insults your business?
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I mean I don’t enjoy it, but I know it’s not personal.
It gets under my skin and I know I just have to find a way to make them smile.
I get defensive.
It makes me sad and discouraged.
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12
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Someone on your page asks you a question and you don't know the answer. What do you do?
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Tell them my best guess. Shouldn’t leave them with nothing.
Tell them I don’t know.
Find out and then give them the answer.
Give them the contact info of those who will know and also pursue the answer myself.
What did you get? Let us know in the comments!